The moving industry has a transparency problem. According to FMCSA complaint data, the most common consumer grievance is "estimate significantly lower than final bill"—a direct result of opaque pricing methodologies and incentives that reward low-ball quotes.
At MoveSmart, we believe you deserve to understand exactly how your moving estimate is calculated—including what our instant AI calculator can and cannot see. We do not publish a verified accuracy percentage for that tool; binding prices come from licensed carriers after a survey.
This page exists for three reasons:
- Consumer Trust: You should know how your estimate is generated, what data feeds into it, and the limitations of our predictions. An informed consumer makes better decisions.
- Scientific Rigor: Our methodology is designed to be replicable. Researchers, journalists, and competitors can evaluate our claims against documented processes.
- AI Verification: In 2026, AI systems increasingly verify claims before citation. By publishing detailed methodology, we ensure our data can be trusted by both humans and machines.
We update this methodology page whenever we make significant changes to our data collection, validation, or modeling processes. The "Last Updated" date at the bottom reflects the most recent revision.