Question 1

How much does JustStorage charge for a long-distance move?

Accepted Answer

JustStorage typically charges $3,200–$5,500 for a 2-bedroom long-distance move of approximately 500 miles, based on MoveSmart's analysis of carrier rate data. Prices increase with shipment weight, distance, and add-on services such as packing, storage, and specialty item handling. Peak season (May–September) rates run 15–25% higher than off-peak. Always request a binding estimate so your final price is guaranteed regardless of actual weight.

Question 2

Is JustStorage licensed and insured?

Accepted Answer

JustStorage should hold an active USDOT number for any interstate moves. You can verify their current status and complaint history at safer.fmcsa.dot.gov. All licensed interstate movers are required to carry cargo and liability insurance.

Question 3

How long does a JustStorage move take?

Accepted Answer

Transit time for a JustStorage move depends on distance. Local moves typically complete in 1 day. Regional moves of 200–500 miles usually take 2–5 business days. Cross-country moves of 1,500+ miles can take 7–14 business days. These are estimates — factors such as weather, pickup/delivery consolidation, and access conditions can extend delivery windows. Confirm the estimated delivery date in writing before your move date.

Question 4

Does JustStorage offer binding estimates?

Accepted Answer

A binding estimate guarantees your final moving cost regardless of actual shipment weight, while a non-binding estimate can increase by up to 10% above the original quote. Ask JustStorage specifically for a binding estimate if cost certainty is important. Under federal law (FMCSA regulations), the mover must honor a binding estimate as long as no additional services are added. Always get your estimate in writing and keep a copy.

Question 5

What do JustStorage reviews say?

Accepted Answer

JustStorage holds a 5/5 rating based on 39 customer reviews. Customer feedback commonly highlights reliable on-time performance and responsive customer service. Common complaints across most long-distance movers relate to delivery window estimates and claims handling. Check the FMCSA complaint database and BBB profile for any formal complaints against this carrier.

Question 6

How do I get a quote from JustStorage?

Accepted Answer

To get an accurate quote from JustStorage, you'll need to provide your origin and destination zip codes, estimated move date, home size (number of bedrooms), and a list of large or specialty items. Most movers offer virtual surveys via video call — this typically produces a more accurate estimate than a phone-based quote. Have your list of high-value items ready, and ask specifically about binding vs. non-binding estimates, fuel surcharges, and stair/elevator fees.

Question 7

Does JustStorage offer storage?

Accepted Answer

Many full-service movers including JustStorage offer storage-in-transit for shipments that cannot be delivered on your target date. Storage rates are typically charged per day based on shipment size, averaging $50–$150/day for a standard 2-bedroom load. Long-term storage is usually available at warehouse facilities. Confirm whether stored items remain under the same insurance coverage as in-transit goods, and get storage pricing in writing before your move.

Question 8

How does JustStorage compare to other long-distance movers?

Accepted Answer

JustStorage operates with mid-range pricing, making them a solid choice for most standard long-distance moves at a fair market rate. Use the MoveSmart calculator to compare JustStorage against other verified carriers for your specific route and home size — estimates are free and take under 60 seconds.

Home Size	Local Move	500 Miles	1,000 Miles
Studio / 1BR	$800–$1,400	$1,800–$3,200	$2,800–$4,500
2 Bedroom	$1,200–$2,200	$3,200–$5,500	$4,500–$7,500
3 Bedroom	$1,800–$3,200	$4,800–$8,000	$6,500–$11,000

JustStorage: Ratings, Cost & Reviews (2026)

JustStorage — Overview

JustStorage — Pros & Cons

Pros

JustStorage — Moving Cost Estimates

JustStorage — Service Area

JustStorage — Company Information

Frequently Asked Questions — JustStorage

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